1. Introduction
Vivo Talent Solutions (“Vivo”) respects and values your privacy. We are committed to protecting personal data and ensuring that it is collected, processed, stored, and shared in accordance with applicable data protection laws, including:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations (PECR)
This Privacy Policy explains how we collect, use, store, and share your personal data, as well as your rights under UK law.
2. About Us
Vivo Talent Solutions is a Business Transformation, Technology, and Digital recruitment company providing recruitment services to businesses and job seekers.
Contact Information:
3. What Personal Data Do We Collect?
We collect personal data when you interact with us, apply for jobs, or use our services. The data we collect may include:
3.1 Personal Data Provided by You:
- Full Name
- Gender
- Home or Work Address
- Email Address
- Phone Number
- Job Title
- CV and Work Experience
- National Insurance Number (for compliance checks)
- Work Eligibility and Right-to-Work Documentation
3.2 Automatically Collected Data (Website & Digital Interactions):
- IP Address
- Browser and Device Information
- Cookies and Tracking Data (see Section 10 – Cookies Policy)
3.3 Sensitive Personal Data (Special Categories)
In limited circumstances, we may process sensitive data, such as health information or criminal record checks, only when legally required and with your explicit consent.
4. How Do We Use Your Data? (Legal Basis for Processing)
We process your personal data for the following purposes, relying on one or more legal bases:
| Purpose |
Legal Basis |
| To provide recruitment services (job matching, CV submission, Legitimate Interest / Contract interview coordination) |
Legitimate Interest / Consent |
| To communicate with you (job opportunities, recruitment updates, or service improvements) |
Contract / Legal Obligation |
| To process your application and assess suitability for roles To send marketing communications (if opted in) |
Consent |
| To comply with legal obligations (right-to-work checks, tax regulations) |
Legal Obligation |
| To analyse website traffic and improve user experience |
Legitimate Interest / Consent (for cookies) |
| To investigate fraud, misconduct, or security breaches |
Legal Obligation / Legitimate Interest |
You have the right to withdraw consent for marketing at any time (see Section 8 – Your Rights).
5. Who Do We Share Your Data With?
We may share your personal data with:
5.1 Internal Recipients
- Vivo Talent’s recruitment consultants and operational staff for service delivery.
5.2 External Recipients (Third Parties)
We may share data with:
- Clients: To facilitate job placements, we may share your CV and contact details with potential employers (with consent).
- Service Providers: Cloud storage, payroll processors, and CRM systems that assist with our operations.
- Legal & Regulatory Authorities: If required by law, such as for right-to-work checks, tax reporting, or fraud prevention.
All third-party processors are contractually bound to maintain strict confidentiality and data security standards.
6. International Data Transfers
We do not transfer personal data outside the UK/EEA unless:
- The country ensures adequate protection under UK GDPR.
- We have appropriate safeguards (e.g., Standard Contractual Clauses).
- You provide explicit consent for the transfer.
If international data transfers occur, we will ensure they comply with UK data protection laws.
7. How Long Do We Retain Your Data?
We retain personal data only for as long as necessary, based on:
| Data Type |
Retention Period |
| Candidate Profiles & CVS |
2 years (unless actively engaged in job searches) |
| Client & Recruitment Data |
6 years (for legal, tax, and contractual purposes) |
| Marketing Data |
Until consent is withdrawn |
| Right-to-Work Documentation |
2 years after employment ends |
| Complaints or Legal Disputes |
As required by law |
After the retention period, data is securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
| Right |
Description |
| Right to Access |
Request a copy of the data we hold about you. |
| Right to Rectification |
Request corrections to inaccurate or incomplete data. |
| Right to Erasure |
Ask us to delete your data (subject to legal obligations). |
| Right to Restrict Processing |
Request limited use of your data while resolving an issue. |
| Right to Data Portability |
Request transfer of your data to another service provider. |
| Right to Object |
Object to processing for legitimate interests or marketing. |
| Rights Relating to Automated Decision-Making |
Request human intervention if decisions about you are made by Al or automation. |
How to Exercise Your Rights:
Email us at [email protected] with your request. We may ask for verification to ensure data security.
If unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).
9. Security Measures
We implement technical and organisational measures to safeguard personal data, including:
Data encryption and secure storage.
Access controls to restrict data access to authorised personnel.
Regular security audits and compliance reviews.
Secure disposal of data after retention periods expire.
However, no system is 100% secure, and we cannot guarantee absolute security of online data transmissions.
10. Cookies Policy
We use cookies and tracking technologies to:
- Enhance website functionality.
- Analyse visitor traffic and engagement.
- Personalise content and advertising (if applicable).
By using our website, you consent to cookie use. You can manage cookie settings via your browser.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated.