CASE_STUDY:
University of Birmingham

University of Birmingham

COMPANY:

University of Birmingham

ROLE:

Payroll Manager

SECTOR:

HR & Finance

SPECIALISM:

HR & Finance, Permanent Staffing

About

The University of Birmingham is one of the UK’s leading higher education institutions, with over 8,000 employees and a complex payroll structure spanning academic, administrative, and research departments.

Client Overview

The University required an experienced Payroll Manager to take ownership of a multi-million pound monthly payroll and lead a team through a period
of change. Internal efforts to hire had stalled due to a highly competitive market and limited response from traditional advertising. They needed someone technically strong, experienced in higher education payroll complexity, and able to manage both people and process improvement.

Engagement Strategies

Market Mapping

Forensic Search

Intelligent Automation

Social Sourcing

Results

  • 3 CVs submitted
  • 2 interviews conducted
  • 1 standout candidate offered and accepted
  • End-to-end process completed in under 4 weeks

The appointed Payroll Manager brought strong sector experience and quickly added value through process improvements and team stability.

Our Approach

Vivo Talent partnered with the University’s HR and Payroll teams to run a targeted, high-touch recruitment campaign, including:

  • Deep dive into role requirements and team dynamics
  • Market mapping of senior payroll professionals in the Midlands
  • Forensic headhunting and engagement through phone, email and LinkedIn
  • CV benchmarking and salary alignment guidance
  • Full interview coordination and feedback loops

Why it Matters:

In a sector where payroll complexity and compliance are paramount, the University needed a confident, capable leader — fast. By taking a consultative and precise approach, Vivo Talent delivered the right hire quickly, ensuring continuity, compliance and long-term capability for the University’s payroll function.

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