CASE_STUDY:
ItsMyCargo

ItsMyCargo

ROLE:

Payroll manager

SECTOR:

Education

SERVICES:

Permanent Staffing

SPECIALISMS:

HR & Finance

About

ItsMyCargo is a Hamburg-based startup offering a white-label SaaS solution designed to help logistics service providers digitise and streamline their operations. The platformenables freight forwarders to provide instant quotations and bookings across various modes of transport, enhancing operational efficiency and customer experience.

The Challenge

When we first partnered with ItsMyCargo, the company was in an exciting phase of growth, aiming to scale its engineering and product teams with top-tier talent possessing very specific technical expertise. But it wasn’t just about skills, cultural alignment was just as critical. The team had previously faced frustration
with recruiters who didn’t truly understand their needs and were cautious about engaging external support again. However, after experiencing the care, transparency, and diligence we brought to the process, they entrusted our team to lead their recruitment process. We became their dedicated recruitment partner, working closely with both hiring managers and candidates to ensure every submission met not only technical criteria but reflected a genuine match with their company values and culture.

Our Results

The Outcome

As our partnership strengthened, ItsMyCargo entrusted us with conducting initial interviews, enhancing their hiring efficiency. Each candidate presented progressed to interviews with hiring managers, reflecting the strength and suitability of the profiles shared.
We established a smooth and respectful hiring experience. Even candidates not selected provided overwhelmingly positive feedback.
By working closely with leadership and technical teams, the team consistently delivered hires who excelled both technically and culturally. This collaboration led to a measurable reduction in time-to-hire, ensuring top candidates remained engaged and motivated throughout the process.

Key successful hires included:

  • Senior Back-end Engineers (Ruby on Rails)
  • Front-end Engineers (Angular)
  • DevOps Engineers
  • Technical Leads
  • UI Designers

These hires included both local talent in Hamburg and international professionals requiring relocation. For those moving to Germany, our team provided end-to-end support to candidates— from visa application assistance to finding accommodation and settling in.

The appointed Payroll Manager brought strong sector experience andquickly added value through process improvements and team stability.

Our Approach

ItsMyCargo was initially struggling with candidate attraction. To change this, we took a comprehensive approach:

  • Employer Branding: We refreshed their online presence, particularly on LinkedIn, to better communicate
    the company’s vibrant culture, mission, and employee value proposition.
  • Tailored Benefits & Salary Alignment: I worked with leadership to craft a competitive compensation and benefits package aligned with market trends, ensuring they remained attractive to candidates.
  • Structured Interview Process: Together, we built a clear, candidate-friendly interview process that thoroughly assessed both technical capability and cultural fit, while enhancing the candidate experience.
  • International Hiring Support: For roles requiring global outreach, I helped shape a comprehensive relocation strategy, providing data-backed insights and hands-on support.

Why It Matters

This experience was a powerful example of how recruitment goes far beyond filling roles—it’s about building strong, scalable foundations for growth. We successfully sourced highly specialised technical candidates while also partnering with the team on critical areas like recruitment strategy, relocation support, compensation benchmarking, and employer branding. By embedding ourself in these strategic layers of the hiring process, we helped ItsMyCargo transform the way they attracted and retained talent, ensuring they weren’t just hiring great people, but the right people for long-term success. This is the standard we bring to every client relationship. We don’t just deliver qualified candidates, we act as a strategic hiring partner, strengthening the full talent lifecycle to support growth, culture, and long-term retention.

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